Never Split the Difference by Chris Voss Motivational Interviewing by William R. Miller Just Listen by Mark Goulston A Manual for Creating Atheists by Peter. Goulston, a psychologist, consultant, author and frequent contributor on TV, has written an insightful and example-laden book that explores. Embrace Possibility book notes for Mark Goulston’s Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.

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The only reason why I don’t give it 5 stars is because it’s a bit complex to implement all this at once, it would definitely require a lot jusy re-reading and creating a system. So slow down, and listen. Stating the obvious and stretching it into a book.

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You want to be cared for. It’s always great to hear from you. Goodreads helps you keep track of books you want to read. This site uses cookies. When you make people feel important, you give them a gift that’s beyond price.

Just Listen: Secret to Getting Through to Anyone

But instead of criticizing and laying out where they’re falling short, mention some reasons why you might be disappointing them. This technique is based on three facts: Section 3 Give useful examples of application in real life. That troubles me and that’s why I gave this book 3 stars instead of 4 or 5. Goulston does offer activities and exercises that you really should try. Six step pause 1. Oct 16, Farnoosh Brock rated it kust was amazing Shelves: Both the good people in your life and the annoying people need and deserve reassurance that they matter.

Mark shares some great practices to deepen conversations with all kinds of people. goulstoon



Transactional communications don’t create traction in a relationship because they’re impersonal and shallow. And if nobody ever say’s “No” to you, that toxic person could be you. Side by side Fill in the blanks Until someone says “no” to you, you’re not asking for enough generally meant in a work context. When my business coach casually mentioned the book, I didn’t think much of it so I just ordered the Kindle version and started reading. I am assuming that t If you want to learn how to reach out to people in your family, work, community, or even total strangers, you will definitely learn a lot of useful lessons from Mark Goulston in his book Just Listen.

Just Listen reveals how to: Therefore, I bought the book.

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston

The author presents his work with a worldly view that at times was weird to hear, as in “reptile brain, mammal brain, human brain”, but when taken in a biblical context, he borrows what God laid out in His word ages ago. Goulston knows what he is talking about: In return, they’ll often be willing to go to the ends of the world for you I like a lot of the tips, but I sometimes felt the author did not really lisgen the concerns of an average person trying to learn how to listen and communicate better.

Immersive Learning on Tablets. The author writes that “anger and empathy can’t exist in the same place at the same time,” so be curious and strive to understand what challenges they’re dealing with. Notice the customer experience.

Excellent book that I am not only using to improve my own ahem! The only truvuak complain thing – I am not a big fan of run on chapters number across the sections instead of tell section 2 chapter 1 This make a bit difficult for audiobook listener to determine where they are.


No trivia or quizzes yet. What do I need to do to fix it? And Mark is the first to call out the nut jobs that will abuse the techniques he shares.

Mark offers his perspective on positivity: When you do so, you go from being fixated on the way you are convinced the world should or shouldn’t be, but never will be, to being ready to deal with the world the way it is.

Use this if you’re dealing with someone who has the skills and ability to do the job, but isn’t giving it percent. Really listen to what is being said gouslton not said, and you will be so much further ahead in life and in business.

To have the ability to work with any kind of ‘personality’, I certainly would recommend this book. However, the audience he’s writing for seems to be American business men and women, so perhaps that writing style has something to do with my perception of the book.

In mrak, watch how people invest more of themselves in the conversation with their hands and how they lean in. It has been eye-opening on so many levels. I would be must appreciative if you would subscribe, rate or review our Positivity Strategist podcast.

Integrate to more complex situation. Let them fill in the blanks, and they’ll feel you’re talking with them. Practice moving quickly from: