Grandstream GXE Review In today’s increasing cost-conscious economy, SMBs are looking for feature-rich IP-PBXs at the lowest call. Fortunately, Grandstream’s GXE and GXE products not only have the basics, they also have some advanced functionality such as call queues – and at . Buy Grandstream GXE IP PBX – 4 Port: Networking Products – ✓ FREE DELIVERY possible on eligible purchases.
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The Grandstream GXE appliance is a powerful all-in-one voice video fax data communication solution for the small to medium sized business, especially companies with sub seats per location. In addition, I was able to assign extensions and to the two analog FXS ports, which can be used for analog phones, credit card machines, or fax machines.
I tried both the wizard and non-wizard method and both are pretty straightforward. Many SMBs are willing to sacrifice some advanced telephony features to just get the basics, including call transfer, three-way conferencing, auto-attendant and voicemail. Least Busy – The least busy agent will ring first. July 27, Tweet. This is very helpful to debug certain configuration issues and do SIP troubleshooting.
It provides a quick set-up wizard, which is pre-configured with basic call settings that enable you to quickly configure your GXE. Additionally, it also supports fax-to-email and can also automatically detect fax tones and route it to a user’s fax mailbox.
I logged into the default IP address, I simply had to select a “Starting extension” and “Ending extension” to set my extension range. This setting lets users configure, enable and disable skill-based grandsyream routing. The GXEx appliance is a excellent all-in-one communication solution for small-to-medium sized businesses sporting a plethora of features at an attractive price-point, so I would not hesitate to recommend it.
Grandstream Gxe5024 4 Lines IP PBX
This field allow users to set how many callers can be within the queue simultaneously. It also supports “Agent Call Wrap-Up Time” which allows users grandstreeam specify the amount of wrap-up time an agent will have before receiving another call time between two calls.
Obviously, with a web interface, remote teleworkers can access voicemail and faxes quite easily. I still find it amazing that gde a lightweight PBX can pack such a powerful punch. Although the auto-provisioning didn’t work, I was able to manually add the phones with no trouble.
One of the most powerful features of the GXEx is the ability to define call queues so calls are answered in the order they were received and assigned to agents with the best skills. The Grandstream GXE has been discontinued. This is done per extension, so users can simply logon to their web portal using their username and password and retrieve their voicemail and faxes.
Queue Status Update Frequency: Serial – Agents ring one at a time based on availability.
You can simply dial the conference bridge extension to join, or even invite other participants by entering in their extension from the web interface.
Instead, users have to record in a specified format – 8kHz,16 bits, mono and manually upload it via the web tool. Hooking up the GXE was a snap. Some of the features of the call queues include: Many SMBs are willing to sacrifice some advanced telephony features to just get the basics, including call transfer, three-way conferencing, auto-attendant, and voicemail.
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The GXE takes modern business communication systems to a heightened level of innovation, quality, reliability, ease of deployment and affordability. The GXEx series supports parallel simultaneous ringing, as well as serial or round-robin ringing.
Maximum Caller Wait Time: The GXE supports four analog lines, so I configured it to use a four-port Teltone analog simulator very easily. Parallel – All agents ring simultaneously.
This is very helpful to debug certain configuration issues and do Ggxe troubleshooting. It lets you select days of granestream week as well as specify exception dates, i. I liked that I was able to record the auto-attendant greeting from the web admin simply by choosing my extension to ring, but the same is not true for users. Join Our Email List. Advanced features such as call queues or call recording are nice features to have, but many SMBs aren’t willing to pay for higher-end IP-PBXs with this functionality.
Grandstream GXE and GXE
Hooking up the GXE was a snap. This determines the frequency in which any other announcements that the user has added will be played tcallers in the queue. After configuring some extensions, the next step was adding some trunks.
The GXEx series supports parallel ringing, as well as serial 5204 round-robin ringing. If the serial ring mode is selected, you may select the number of ring attempts to each agent before forwarding the call to the next agent. Serial Ring Attempts Per Member: The skill level for each agent can be configured on the agent page. Gtandstream call queuesfaxfxofxsgrandstreamgxegxeip phoneip-pbxphone systemvoip: In addition, I was able to assign extensions and to the two analog FXS ports, which can be used for analog phones and credit card or fax machines.